A new survey has shown that hospitality is one of the most sociable industries in the UK. Why should you care, I ask on the Htet Tayza blog, and why should you encourage sociability among your employees?
Survey reveals that UK hospitality is a sociable industry
A Constructaquote survey of 2,792 full time workers in the UK showed that 49% of employees in the hostility industry socialise with colleagues outside of work at least once a month. Meanwhile 64% of respondents said that they had formed friendships with their co-workers because they spend so much time together.
Constructaquote creator and chief executive Lyndon Wood explained why employee sociability is key to success. He was quoted by Big Hospitality saying that: “I truly believe that having colleagues that you can have a laugh with and go out for a few drinks on a Friday night is really key to job satisfaction. Not only will having strong friendships at work help ease any stress or pressure that might come alongside your job, they also make it less likely you will want to leave your company.”
The link between happiness and productivity
Wood is suggesting that sociable employees are happy employees. Employees often spend more time with their co-workers than they do their family and friends. If they don’t like their fellow members of staff, tensions can rise quickly and sour a work environment. If they get on, then the employees are happier to work together because they’re friends who enjoy spending time with each other.
I would go further. I would suggest that you need to take this survey seriously because there is a link between happiness and productivity. Research from the University of Warwick found that people are 12% more productive when they’re happy. This increases their output and could lead to a bump in your profit margins.
Dr Daniel Srgoi, from the university’s Department of Economics, explained the link between happiness and productivity. Srgoi commented that “the driving force seems to be that happier workers use the time they have more effectively, increasing the pace at which they can work without sacrificing quality.”
Why should you care?
That’s why you need to take note of this study. It shows that sociable employees are happy employees. Further data indicates that happy employees are productive employees. Productive employees can do more work at the same level of quality. This can aid expansion and grow your business.
The Department’s Professor Andrew Oswald put it in terms anyone can understand. He said that “companies like Google have invested more in employee support and employee satisfaction has risen as a result. For Google, it rose by 37%, they know what they are talking about.” Employees are satisfied when they go to work every day with people they like, so you need to implement measures to promote sociability among your workforce.